Michelle Tilton

3 min read

UCaaS in 2025: Simplifying Collaboration, Powering Real Work

We need to stop treating hybrid work like a compromise and start treating it like the default. The real conversation in 2025 isn’t about office vs. remote anymore. It’s about how to make work seamless, no matter where it happens. And at the center...

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3 min read

Cut the AI Hype: What Actually Works in UCaaS and CCaaS

You’ve heard it all before: AI is transforming everything. Every vendor is “AI-powered.” Every platform promises game-changing results. But here’s...

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11 min read

5 Signs Your Legacy Phone System Is Hurting Your Public Service (and What to Do About It)

If your government agency still struggling with an ancient phone system, you’re not alone. Across the country, outdated communication technology is...

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Connectivity

2 min read

What Is SD-WAN? A Complete Guide to How It Works & Why Businesses Need It

If you’re a business who relies on cloud-based applications and data-heavy services, you need a network solution that can handle the heightened...

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2 min read

Mitel MiVoice Office 250 End of Life: What It Means for You

If your business is still using Mitel MiVoice Office 250, it’s time to take action. Mitel is officially phasing it out, and key deadlines have...

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3 min read

Streamline Technology Procurement with Contract Vehicles

Imagine streamlining your procurement process, getting the technology your organization needs without the lengthy RFP process. Contract vehicles make...

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2 min read

POTS Transformation: How Digital Communications Solutions Can Benefit Your Business

As technology moves forward, so do the ways we communicate and maintain essential services. For years, businesses have relied on POTS, or Plain Old...

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5 min read

What Is CCaaS and How Does It Improve Customer Experience?

In today's digital world, customers expect fast, personalized, and seamless interactions with businesses across multiple channels—whether it's...

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4 min read

Everything You Need To Know About UCaaS

In today’s fast-paced business world, communication is the lifeblood of productivity and success. Yet, many organizations find themselves stuck with...

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